CRM and SCM Process Engineering
Procurement audits
- Ordering systems, handling of urgent purchases to prevent stockouts
- Key performace indicators
- Reduction of obsolete inventories
- Optimisation of the availability/cost of goods/stock rotation relationship
- Product range management and cataloguing
Inventory distribution
- Optimisation of stock availability in systems with multiple warehouses
- Reducing the number of warehouse-to-warehouse stock transfers while simultaneously increasing availability
- Optimisation of stock entry and picking processes and delivery route planning
Order processing
see e-cataloguing and e-commerce solutions
Marketing/Sales
- Organising, structuring and mining the customer file
- Advertising mass customisation
- Organisation of the sales function, roles
- Design and Implementation of visit planning and reporting systems
- Design and implementation of compensation systems
- In-store marketing
